8202 Clearvista Parkway, Suite 4B
Indianapolis, IN 46256

(Intersection of 82nd Street and Clearvista
Parkway - one stoplight from Shadeland Avenue).

You can click the 'Get Directions' button on the homepage or click the address link under 'Location' in the footer for Google maps
directions.

Office hours are listed at the bottom of every page of the website. There will also be a pop-up for any upcoming office closures.

Yes. Creating an account is necessary in order to schedule appointments, view products, create online orders, submit a quick consultation question etc.

First time clients must schedule using the In Person or Zoom: First Time Appointment calendar after creating an account on the website.

Existing Clients (must have had an appointment in the last 2 years) must schedule using the In Person or Zoom: Follow Up Appointment calendar after logging into their account on the website.

Scroll to the bottom of the Account page to find the scheduling calendar.

If you need additional help scheduling, please see our 'How To Schedule' how-to guide.

Yes. Confirming your appointment ensures that your appointment time is not released back to the calendar as an open slot.

If you need additional help confirming, please see our 'How to Confirm Your Appointment' how-to guide.

If you need to cancel or reschedule your appointment, please use the appointment confirmation or reminder email you will receive the day before your appointment to navigate to the cancellation or rescheduling link. Our system records no-show appointments.

If you need additional assistance on how to cancel or reschedule your appointment, pleaser reference our 'How to Cancel or Reschedule Your Appointment' how-to guide.

Yes, for children 16 and under. Everyone else needs their own account.

Yes, first time clients must pre-pay to reserve their appointment time.

To view products, you must create an account and be an existing client.

Products can be ordered by existing clients who have created an account on the website. You can use the search bar at the top right of the header of any page to search for products, or click the menu symbol on the left side of the header of any page, then click 'Products', then the appropriate category. There is also a clickable 'Shop Now' button on the homepage that will direct you to our products.

Please order refills online using the Shop Now button or the search bar, add the desired products to your cart, and select in-store pickup or shipment during checkout.

If you have a health-related question (2 sentences or less), please use the quick question feature on the website. If it is a longer request, please schedule an appointment. Please DO NOT use the Contact Us form to contact the office. The office phone number (317-900-3308) or email (livingwaterswellnessclinic@gmail.com) can be used for other inquiries.

If your question cannot be answered using the website, please contact us via:

1. Text
2. Phone Call
3. Voice Note

We know things happen. If you need to cancel an appointment, please do so within 48 hours of your appointment to allow other clients the option to book the most up-to-date availability.

If there is an unforeseen emergency that does not allow for 48-hour cancellation, please contact the Clinic to avoid being marked as a no-show.

If a client no-shows two times, their account will be restricted, and they will no longer be able to schedule appointments or purchase products.

There is a 10-minute maximum grace period allowed for appointments. Arrivals over 10 minutes late must be rescheduled.

There are no refunds for pre-paid appointments. However, reschedule requests will be honored.